Why are some family relationships missing from my FTM tree?
Missing relationships may result from incorrect data entry, importing information, merging records, restoring an older backup, or accidentally changing a family connection. Family Tree Maker Support can help users investigate unusual relationship problems without immediately changing large sections of their database. Start by checking the affected individual's parents, spouse, and children and compare the information with your source records. If the relationship existed in an earlier backup, compare the current tree with that copy before making corrections. Family Tree Maker Support can also provide troubleshooting guidance for users who notice unexpected relationship changes after transfers or synchronization. Always create a backup before correcting multiple relationships. Maintaining source citations and detailed notes can help verify family connections and reduce the chance of introducing additional errors.
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