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How Airlines Can Manage Refund and Exchange Workloads | #airline refund management

How Airlines Can Manage Refund and Exchange Workloads

How Airlines Can Manage Refund and Exchange Workloads

From the passenger’s perspective, a refund or ticket exchange may appear to be a simple request. Behind the scenes, however, it can involve fare rules, ticket conditions, payment checks, approvals, system updates and financial reconciliation.

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